Articulación trabajo-familia y satisfacción laboral: El rol del compromiso afectivo
Palabras clave:
compromiso organizacional, articulación trabajo-familia, satisfacción laboral, mediación
Resumen
Objetivo: el objetivo de la presente investigación fue analizar si alguno de los tipos de compromiso organizacional mediaba la relación entre la articulación trabajo-familia y la satisfacción laboral. Método: para ello, se diseñó un estudio empírico, cuantitativo y transversal, enmarcado en los lineamientos de la estrategia asociativa-explicativa. La medición de las variables de interés se llevó a cabo con una batería compuesta por instrumentos validados al contexto y que cuentan con adecuadas propiedades psicométricas. Se trabajó con una muestra no probabilística, por conveniencia, de 376 empleados (191 varones y 185 mujeres) de organizaciones del sector terciario, dada su importancia en el mundo actual del trabajo. Resultados: los resultados indicaron que el compromiso afectivo media parcialmente las relaciones entre las dimensiones del constructo articulación trabajo-familia (enriquecimiento y conflicto) y la satisfacción laboral. Este tipo de compromiso se erige como un constructo mediacional entre la satisfacción laboral y las posibilidades de articular las demandas de las distintas esferas vitales. Tal mecanismo puede ser explicado a la luz de la teoría del estrés de rol y de la teoría del intercambio social. Conclusiones: estos hallazgos pueden resultar de interés a la hora de diseñar prácticas de gerenciamiento amigables con la familia que posibiliten retener el talento humano y aumentar los lazos afectivos de los empleados con la organización.
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Fazio, J., Gong, B., Sims, R., & Yurova, Y. (2017). The Role of Affective Commitment in the Relationship between Social Support and Turnover Intention. Management Decision, 55(3), 512-525. doi: 10.1108/MD-05-2016-0338
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Greenhaus, J. H., & Powell, G. N. (2006). When Work and Family are Allies: A Theory of Work-Family Enrichment. Academy of Management Review, 31(1), 72-92. doi: 10.5465/amr.2006.19379625
Guerrero, M. A., Parra, R. J., & Arce, M. F. (2018). La satisfacción laboral y su efecto en la satisfacción del cliente, un análisis teórico. INNOVA Research Journal, 3(8), 140-146. doi: 10.33890/innova.v3.n8.2018.879
Haar, J. M., Russo, M., Suñe, A., & Ollier-Malaterre, A. (2014). Outcomes of Work-Life Balance on Job Satisfaction, Life Satisfaction and mental health: A study across seven cultures. Journal of Vocational Behavior, 85(3), 361-373. doi: 10.1016/j.jvb.2014.08.010
Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham R. L. (2010). Multivariate Data Analysis (6a ed.). Upper Saddle River, NJ: Pearson-Prentice Hall.
Hopwood, C. (2007). Moderation and Mediation in Structural Equation Modeling: Applications for Early Intervention Research. Journal of Early Intervention, 29(3), 262-272. doi: 10.1177/105381510702900305
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Kaur, H., & Soch, H. (2018). Satisfaction, Trust and Loyalty: Investigating the Mediating Effects of Commitment, Switching Costs and Corporate Image. Journal of Asia Business Studies, 12(4), 361-380. doi: 10.1108/JABS-08-2015-0119
Leggat, S. G., Karimi, L., & Bartram, T. (2017). A Path Analysis Study of Factors Influencing Hospital Staff Perceptions of Quality of Care Factors Associated with Patient Satisfaction and Patient Experience. BMC Health Services Research, 17(1), 39-53. doi: 10.1186/s12913-017-2718-x
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Publicado
2020-06-25
Cómo citar
Gabini, S. (2020, junio 25). Articulación trabajo-familia y satisfacción laboral: El rol del compromiso afectivo. LIBERABIT. Revista Peruana De Psicología, 26(1), e352. https://doi.org/https://doi.org/10.24265/liberabit.2020.v26n1.06
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